Financial Services

Mutualist bank

  • Optimizing and steering processes, simplifying sales
  • Resizing activities by eliminatings wastes (Muda)
  • Making more dynamic the performance management in agencies and at head quarter using Visual Management


French Regional Retail bank

  • Significant reduction of administrative costs

Reduction of administrative costs  

  • Design and implementation of solutions to optimize business hours within the branches, based on “Lean Breakthrough”methods
  • Structuring of a “Network Labelling” approach for new Savings and Loan processes and deployment across 100 branches
  • Process simplification, taking into account “Added Value” and balancing “compliance versus performance” 

Regional Retail Bank

  • Significant improvement of sales results
  • Stronger team mobilisation and focus on action priorities 

Assistance and training for branch managers

  • Training on tools and practices, in order to successfully implement change and attain the challenging performance objectives
  • Individualised assistance for branch managers
  • Management training on the basic principles